GENERAL CONDITIONS: 1 .- The activities described as Active or Sports Adventure Tourism taking place in the natural environment have a certain potential risk associated with their nature and circumstances of weather to be outdoors. 2 .- Aventura Sobrón, s.l. puts all the necessary resources (instructors and equipment) to minimize these risks, clients must at all times follow the directions of the monitors. Adventure Sobrón not accept any claim for any accidents directly caused by not following the instructions of the monitors 3 .- Customers must report the possible states of pregnancy, cardiovascular disease, disability or any physical or mental impairment that may affect the client's health or safety of the activity during the course of the same. The client undertakes not to be under the influence of alcohol, drugs and / or drugs and any medication that might affect their ability to react and may prohibited from participation in the activity if the monitor responsible deemed not to meet this requirement. To participate in water activities need to swim. 5 .- The client must meet the requirements and minimum age required to participate in activities which are outlined in the description of the activities on our website: www.aventurasobron.com. Minors must be accompanied by a responsible adult, or have permission from their parents or guardians. 6 .- The prices of the activities are exposed to the public on our website or in brochures published by Sobrón adventure. Prices are per person and depend on the number of participants in activities. Prices include VAT. Also included is the car all the material necessary for the development of business, unless individual equipment specified in each activity. Prices do not include transportation to the place of performance of activities unless otherwise specified. The outsourcing as accommodation or transport will be paid by the client, although Aventura Sobrón may assist the client in the management and contracting services. INSURANCE 7. The price of the activities included assistance insurance company contracted with MAPFRE and whose policy no is 0109503463997. This insurance is covering the rescue personnel, transport and hospitalization in case of accident. The insurance only covers attendance to monitor the activities, excluding the rental of equipment without a monitor. The coverage of this insurance covers only accidents occurring during the performance of contracted activities and it is imperative that the client may need this insurance coverage do know before the end of the activity. Adventure Sobrón not accept claims made after this deadline. To formalize this we are sure the customer must provide your name before beginning the activity. 8 .- We also have a liability policy to third parties contracted with the insurance company FIATC whose number is 216,966. This policy has coverage and amounts required by the various decrees autonomous sector regulators. PROCUREMENT OF WORK 9 .- Each activity has a limited number of places and needs a certain number of monitors to its realization. If the customer is presented on the premises without making prior reservation, Adventure Sobrón not guarantee that the client can perform any activity. 10 .- To confirm a reservation, the customer must pay, by way of security, the least 30% of the total. The balance shall be paid in the Activities Center, usually before the start of the activity. 11 .- If through no fault of the client, Adventure Sobrón be seen in the obligation to modify or change the activities previously contracted, or could not be done by Cusas weather on schedule and had to seek other, the client can accept these changes or not. Failure to accept shall be entitled to a refund of amounts paid, not entitled to any further compensation. 12 .- In the event of cancellation by the client for the contracted service will follow the following procedure: a) If cancellation is done with the client between fifteen and three days before the scheduled date for implementing the activities, the client must pay 15% of the total amount of activity in compensation for the inconvenience . b) If the cancellation occurs between 72 hours prior to the time and date for the implementation of activities, the customer must pay 30% of the total amount of activity. c) The absence in the place, date and time set for the start of the activity, without prior cancellation of booking, the client will involve the obligation to pay the total amount budgeted for the completion of activities. 13 .- From the moment that produced the booking confirmation with the entry of the security, the budget for activities or voucher is amended to consideration of a contract between two parties and the customer takes an express all the General Conditions. In the event that a registered person to another / s, assumed in the name of this / s General Conditions. For any claim there are complaint forms available to the customer at the Adventure Center located in Sobrón.